Terms and Conditions
Indulge Fashion DisclosureIndulge Fashion and Lingerie will endeavour to provide you with all the information you need to so that you can feel confident about all your on-line dealings with our organization. Who we are, where we are, how we operate - our intention is to make everything about us as transparent as possible, ensuring that you the customer is comfortable purchasing online with Indulge Fashion .
Our terms and conditions of supply to you - including warranties, returns, refunds and terms of delivery - have been kept as simple as possible and are located for your easy perusal found online: @ the Indulge Fashion 'Shipping Policy'.
This Indulge Fashion 'Shipping Policy' page provides our customers with everything they need to know about Indulge Fashion and includes our customer service policies, all clearly laid out and explained in plain english. However, if you can't find the answer to any question about Indulge Fashion on our web site, simply e-mail your question to us at email@example.com
If you do have a query, an Indulge Fashion our Customer Service will email back as soon as possible with an appropriate answer. However, Indulge Fashion also retains the right to withhold information where it pertains to sensitive matters of private commercial confidentiality and/or customer privacy.
Please note, while Indulge Fashion will always attempt to provide customers with complete retail satisfaction and the highest quality customer service, nevertheless we ask that our customers thoroughly read through all our terms and conditions documentation first before placing any orders with Indulge Fashion . By reading these documents up front, customers should then be able to avoid any confusion or possible false expectations regarding what services Indulge Fashion actually pledges to offer and/or about how we conduct our business.
Voucher Terms and Conditions
Promotions and Special Offer Terms
Any advertised promotion or special offer applies only to full priced items. Complimentary vouchers can not be used in conjunction with any other offer.
Complaints & Praise
At Indulge Fashion we strive for the highest quality in everything we do however, there are occasions when things can go wrong. If you have a complaint please contact Customer Services on email: firstname.lastname@example.org or call us on 1300 306 495 (Australia Only) Int. Phone: +61 (2) 9969 0321. Our customer service department is staffed from Mon - Fri 9am - 5pm AEST. We aim to respond to all complaints within 3-5 working days. In most cases customers receive a response within 48 hours.